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Retail Banking

09/11/2019

Singlish OK for OCBC's new voice-activated service

The new service has helped with more than 20,000 voice requests since Aug 19, said OCBC.

09/11/2019

Exclusive Interview: Sola David-Borha speaks on technological innovation at Standard Bank

Standard Bank is bringing fintech innovation into its fold through a variety of cutting edge investments.

09/11/2019

PayThink Big tech is turning banks into dinosaurs

Banks are not going anywhere.

09/11/2019

Kuda, Nigeria’s First Digital Bank, Secures USD 1.6 Mn In Pre-Series A

Kuda, formerly known as Kudimoney, was founded in 2018.

09/10/2019

‘Ecobank leveraging technology to expand financial inclusion’

He stated that Ecobank had built an ecosystem that leverages digital technology to bring affordable, easy and convenient financial services to the people and businesses.

09/09/2019

GCC banks getting better with tech adoption, S&P says

In the UAE, the number of bank branches has been falling since December 2014

09/06/2019

Kenya bank deploys WhatsApp to boost engagement

In a related article, CapitalFM explained the bank will use WhatsApp to offer services including opening accounts, transfers, loans, paying bills and purchasing goods.

09/06/2019

GTBank adjudged Best Digital Bank of the Year

The Digital Innovation & Excellence Awards recognize and celebrate outstanding achievements and contributions towards the digital transformation of the BFSI sector.

09/04/2019

Robo-adviser to enter mortgage market

OpenMoney will initially target first-time buyers covering the duration of the house buying process

09/03/2019

Ithmaar Bank upgrading systems to further boost customer experience

The new CRM will help us to serve our customers faster, better and smarter,” said Abdul Rahim.

09/03/2019

Nedbank moves its IT into the cloud with Microsoft deal

Nedbank uses Microsoft Azure, Office 365 and Dynamics 365, which include layers of security and data residency to ensure compliance with local regulations.

09/02/2019

Africa's Biggest Bank Targets Small Shops in Fintech Deal

Using Nomanini technology, Standard Bank will collect and analyse data on the retailers.

08/30/2019

Visa CEO says region’s cash-reliant days are numbered

Number of payment cards in MEA is predicted to reach 910 million by 2021

08/30/2019

The European race to provide real-time payments

As financial services players consider their options for instant payments, reachability will be key.

08/29/2019

Why private label banking apps and products are on the rise

Businesses looking to develop new offerings and product functionalities can now easily outsource entire technology stacks and tedious regulatory administration.

08/26/2019

Banks told to tighten security after payments data breach

The attack is the second breach of the PayID system since June and has experts asking why extra protections were not in place to prevent it from happening again.

08/26/2019

Credit Suisse to shift focus from branches to digital banking

The Zurich-based bank is creating a new business area, called Direct Banking, for retail and commercial clients, starting on Sept. 1

08/23/2019

German bank backed by Peter Thiel launches in US

N26, which has no physical bank branches, has a $3.5 billion valuation.

08/22/2019

Gulf Bank introduces selfpay and e-loans to its online and mobile banking services

The shared link, which can be sent via SMS and email, is valid for 24 hours and allows users to track the status and history of their payments with ease.

08/21/2019

How automation and predictive analytics helps banks wow customers

Two technologies that seem to be making the biggest impact in banking organizations across the globe are automation and predictive analytics.

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