08/24/2017
Customer engagement is more important than increasing profit and business growth - RESEARCH
Customer engagement strategies are discussed at Board level in most of the respondents’ organisations
08/24/2017
Customer engagement strategies are discussed at Board level in most of the respondents’ organisations
08/23/2017
The report draws on interviews and workshops with hundreds of financial and technology experts.
08/23/2017
They can do this by delivering the products these consumers value in the ways they prefer to bank.
08/23/2017
Wealth managers also fared poorly in the survey with only 46% saying they would trust a discretionary manager to make their investment decisions.
08/20/2017
The country consequently has a high level of e-banking usage, which is set to increase over the years.
08/16/2017
The Award is a prized acknowledgment of the demonstrated skills, leadership, vision, inspiration and dedication to the industry’s betterment.
08/15/2017
The Chinese app, WeChat Pay even allows consumers to pay for their shopping and ride hail.
08/15/2017
Open APIs to Transform the Payments Sector
08/14/2017
This is used to help validate research payments in line with the ESMA and FCA policies in MiFID II.
08/14/2017
Asset managers should do more to take advantage of the great opportunities and value technology presents to them, Tomlinson said.
08/11/2017
AIG is one of the largest US based multinational insurance group with more than 88 million customers around the globe covering 130 countries.
08/11/2017
Advisors at Savant Capital also tell Financial Advisor IQ that the market risks due to consolidation are plentiful, and, as such, they’re making alternative plans.
08/11/2017
The survey of 104 advisers revealed that just 2% of respondents have already adopted robo-advice
08/09/2017
The power of data and the dangers to business if marketers continue to misuse data by delivering bad customer experiences were discussed at a recent conference: Data experts agreed how vital it is to use data effectively.
08/02/2017
The programme helps executives to both launch new Fintech ventures and harness new technology to build better financial services firms.
08/02/2017
The first phase of Virtual Investor will offer customers access to a pre-selected range of Absa’s unit trusts, with more investment products, like retirement annuities, expected to follow at some unspecified point in time.
08/01/2017
The most committed planners also tend to be the most financially literate.
07/31/2017
Technology is becoming a key enabler in financial inclusion
07/31/2017
The CEO of Amazon was briefly named the world's richest man this week overtaking Bill Gates
07/31/2017
Customer satisfaction was found to be high among UK banking customers.